While corresponding with outsiders, incorrect message can affect company’s goodwill and public relations. Research indicates that poor communication contributes significantly to the decline of marital satisfaction. ... in principle… Principle of attention, i.e., Communication must draw attention of the communicatee. Thanking the other person for a favour, acknowledging his action or response, apologizing for a mistake, avoiding negative expressions (the product failed because of you, your behaviour is bad etc.) The spectrum of possible actors in teaching is extended and the teaching process is intertwined with the learning process. 10. For instance, while ordering for goods, one needs to make clear what is wanted, when it is needed, to whom and where it is to be sent and how the payment would be made. Therefore, the effective communication system is one which achieved its objectives. They should seek not only to be understood but also to understand. This will depend on the merits of each case. The messages should be correct, authentic and accurate. 1. The information sent to the receiver should be sufficient and complete in every respect. If managers want their subordinates to listen to them, they should develop their listening skills also. So this principle states that informal communication is as important as formal communication. The purpose of communication is that the receiver of information should clearly understand its meaning. 9. Research has shown that trust is a key emotion which has been found to be relevant in risk related behaviour (Slovic, 1999). But in certain situations where they are the sole and best judge, informality may be avoided. Similarly, informality is interpreted as individualization. Choose non-discriminatory expressions. Well defined authority structure results in effective communication. Purpose of Communication 21. Following principles should be followed in order to make the communication effective : 1. of informality as pent-up potential, nor of the McKinsey view that informality is a parasitic organizational form that hinders economic growth. Language 5. Principle of Informality c. Principle of Feedback d. Principle of Clarity This communication principle says concentration on the message being conveyed should be the focus to understand the message of the sender Select one: a. Actions must be congruent with communication. (c) The communication channels should be straight forward and short, to minimize delays and distortion of information. The idea behind emphasizing on the feedback aspect of communication is that it helps the sender to modify his subsequent communications in view of the reactions of the recipient – making for better and improved human relations. The obvious benefit of such a move will be that all those who are invited while making plans for communication and taken into confidence will contribute to the success of the communication system. Communication should help to improve quality and to make self-correction of errors. It helps understand the people. Informality, a Principle of Ombuds Work Informality is a standard of ombuds practice as outlined by the International Ombudsman Association. Efficiency of communicator and communicatee is also affected. Principle of Informality: Informal communication has also its own importance. Examine the true purpose of each communication. Incomplete and inadequate information delays action and destroys understanding and relations. What the sender wants to convey must also be what the receiver wants to receive. (e) Communication effectiveness can be maintained and improved by matching the media with the nature of messages to be transmitted. A concise message saves time and energy of both sender and the receiver. Principle of Attention 4. Managers or executives should become much informal in their behaviour with his sub-ordinates. The sender can gather useful information through listening for further communication. TOS 7. A communication should be sent when the receiver(s) is in a receptive frame of mind. Principle of Informality Question 9 Answer saved Marked out of 1.00 Flag question Question text This communication principle says concentration on the message being conveyed should be the focus to understand the message of the sender Select one: a. FORMALITY AND ITS OPzwsITE, INFORMALITY, are concepts frequently used in the ethnography of communication, in sociolinguistics, and in social anthropology to describe social occasions and the behavior associated with them. Therefore, brevity is the soul of communication. Completeness of information increases the effectiveness of communication. Consider the total physical and human setting whenever you communicate. The message should be clear and complete. Prohibited Content 3. Rather than saving, “dispatch this mail as early as possible”, it will be better if the manager says, “dispatch this mail latest by tomorrow evening”; because the word ‘early’ can have different meaning for the manager and the clerk. Clarity of ideas gives meaning to the message. The sufficiency of information depends on the ability of the receiver. Linguee. If a seminar is organized for the students and speakers of esteem from various fields are invited who deliver lectures beyond the understanding of students, the lectures will be of no value to them and will go unheard. People are different in behaviour, attention, emotions etc. 10. A number of such networks may exist in the organisation at a given point of time but management should consider the effectiveness of the communication network in the given situation and its effect of the behaviour of the communicatee before it finally chooses a network. In order to make the message effective it is necessary that the recipient’s attention must be drawn to the message communicated to him. Splitting running matter into paragraphs or highlighting key points. It means that he should see whether the receiver has understood the message or not. In order to be effective and meaningful, the managerial function of communication must be guided by the following principles: Communication must be such, as transmits understanding of the communication message to the recipient; as per the intentions of the sender.